Privacy policy

At Rosiannas Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website and purchase our products.

Information We Collect

We collect the following types of information to improve your experience and fulfill orders:

  • Personal Information: Name, email address, shipping address, billing information (credit card details, PayPal), phone number.
  • Order Information: Products purchased, purchase history, and payment details.
  • Website Usage Data: Information collected through cookies (e.g., IP address, browser type, pages visited, time spent on the site) to improve website functionality and marketing efforts.
  • Marketing Preferences: Information about your subscription to newsletters, promotional emails, and your preferences for receiving communications.

How We Use Your Data

The data we collect is used for various purposes, including:

  • Order Fulfillment: To process your orders, handle payments, and ship products to your address.
  • Customer Support: To communicate with you about your orders or respond to any inquiries.
  • Marketing: To send promotional offers, product recommendations, and updates about new arrivals or special offers that might interest you. You can opt-out of these emails at any time.
  • Improvement of Services: To enhance the functionality of our website and offer personalized experiences based on your preferences.

Sharing Your Data

We may share your data with third parties for the following purposes:

  • Payment Processors: To securely process payments.
  • Shipping Partners: To ensure your products are delivered to your address.
  • Marketing Services: We may share your information with email marketing platforms to send you promotional offers or newsletters (you can unsubscribe at any time).
  • Legal Compliance: If required by law or to protect our rights, we may disclose your data to law enforcement or legal authorities.

Cookies and Tracking Technologies

We use cookies to collect information about your browsing activity to provide a better experience on our site:

  • Cookies: We use cookies to remember your preferences and keep track of your shopping cart.
  • Analytics: We use tools like Google Analytics to analyze website traffic and user behavior, helping us improve the site.
  • Consent: By using our website, you consent to our use of cookies. You can adjust your cookie preferences in your browser settings.

Your Rights & How to Modify, Delete, or Opt-Out of Information

As a customer, you have the following rights over your personal data:

Access and Correction:

    • Registered Users: You can view, update, or correct your personal data directly through the "My Account" section of our website.
    • Guest Users: If you made a purchase as a guest, please contact us directly at info@rosiannas.com to request access, correction, or updates to your personal data.

Deletion:

    • Registered Users: To delete your account and personal information, simply sign in to the "My Account" section and remove your shipping addresses, billing information, and payment details. Please note, we may retain some transaction details for legal or business record-keeping purposes.
    • Guest Users: If you made a purchase as a guest and wish to delete your data, please contact us directly at info@rosiannas.com.  We will assist you in removing your personal information from our database, except where retention is required by law or for transaction purposes.

Email Preferences: To modify your email subscriptions, you can change your preferences in the "My Account" section of our website. Please note that due to email production schedules, you may still receive emails already in production.

Data Security

We are committed to safeguarding your personal information and use industry-standard security measures to protect it. These include:

  • Encryption: We use secure encryption methods to protect sensitive data such as payment details during transactions.
  • Access Control: We implement measures to ensure that only authorized personnel have access to your personal information.
  • Secure Servers: Our website is hosted on secure servers designed to minimize data vulnerabilities.

While we take reasonable precautions to protect your information, no method of data transmission or storage can be 100% secure. By using our website, you acknowledge and accept the inherent risks involved in online data exchanges.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By providing your personal information to us, you consent to the collection and use of that information as outlined in this privacy policy. You acknowledge that you have read and understood this policy and agree to its terms when you use our services.